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Terms & Conditions

This site is owned and operated by Easy Jose Coffee Ltd. Should you have any queries regarding our Terms & Conditions or have any comments or suggestions on or about our website, please email us at info@easyjosecoffee.co.uk

Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Easy Jose. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the written permission of Easy Jose Coffee.

We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice. We shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Terms and Conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change to the Terms and Conditions then you must immediately stop using the website.

Accuracy of content
Easy Jose has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT, where applicable. To the extent permitted by applicable law, Easy Jose disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Easy Jose shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Availability
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Orders
Your order via this website constitutes an offer, which can then be accepted by Easy Jose, by the despatch of goods ordered. Errors & omissions excepted.
Easy Jose will endeavour to process your order within 2 working days.
Delivery times are 3 to 5 days for UK or up to 10 days for outside UK deliveries. We will use all reasonable endeavours to ensure these times are met. We shall not be responsible for despatched items delayed in the post.
We will take payment at the time of order in order to ensure that there are no last minute problems in getting your order to you.
Any promotional offers that we make are designed to be used independently and in accordance with the offer as presented.
Payment can only be made online via Google checkout which has a fraud protection policy so that you can shop with confidence in full knowledge that Google doesn’t share your purchase history or full credit card number with the seller. We accept visa, visa electron, mastercard and solo card via Goggle checkout.
If you prefer to call us we are able to take your order over the telephone.
Note for items despatched overseas, we are not responsible for the payment of any Import Duty or Customs charges for the products ordered via this website. A charge may be payable by you at the point of delivery.
All goods offered are subject to availability.

Complaints
If you feel you have a complaint regarding any aspect of our products or service please contact us at info@easyjosecoffee.co.uk or write to us at: Easy Jose Coffee Ltd, The Brew Barn, Hartley Farm, Winsley, Wiltshire, BA152JB. By telephone: +44 (0)1225 863109 (opening hours 9am to 5.00pm Monday to Friday).

Delivery Charges
Standard UK delivery Orders placed from Monday to 1100hrs Friday will be dispatched 1st class post (or courier if large package) within 2 working days of receipt of the order. We will aim to despatch same or next day whenever possible.
Orders placed on a Saturday or Sunday will be dispatched on Monday.

Orders up to £10 in value = £2.50
Orders over £10 to £25 = £3.50
Orders over £25 to £50 = £4.50
Orders over £50 = £5.50

Next working day courier service for UK only
Orders received by 1pm will be delivered next working day. (Working days are Monday - Friday). Orders received after 1pm will be delivered within 2 working days. Please note that orders sent out by courier must be signed for. The courier delivery option is £6.50 and is available for UK deliveries only.

Delivery outside the UK
Please contact us for postage costs outside the UK. Email info@easyjosecoffee.co.uk

Cancellation Right
Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. When goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered.

If you wish to cancel your order, please e-mail your cancellation to us as soon as possible at info@easyjosecoffee.co.uk

You will be refunded any amount you have been charged within 30 days of cancellation. However, in the event the goods have been delivered or despatched to you prior to cancellation, you must return the goods to us, and pay the shipping costs.

Any goods returned must be received by us in the same condition and, as far as possible, in the same packaging as when they were delivered to you.

Returns Policy
We hope you will be delighted with your purchase. For your confidence we have a policy that will refund or replace your purchase if you have not received coffee of the standard you would expect or delivery has not been received. To receive a refund for your purchase we would ask that you return the coffee within 7 days, so we can understand why this coffee has failed to please. None of the above conditions affect your statutory rights when goods are faulty, or not as described.

Links to Other Websites
To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources and do not review or endorse and are not responsible or liable, directly or indirectly for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Exclusions of Liability
Any disclaimers and exclusions of liability in these Terms & Conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Easy Jose or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Other Legal Notices
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these Terms & Conditions govern your use of this website.

Changes to Legal Notices
We reserve the right to change these Terms & Conditions from time to time and you should look through them as often as possible.

Law, Jurisdiction and Language
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England. All contracts are concluded in English. These Terms and Conditions do not affect your legal rights.

Security
Your payment will be processed through Google checkout – a faster and safer way to shop online. Benefits of Google checkout include keeping your email address confidential, as well as not sharing your purchase history or full card number with sellers. Using Google checkout means that we will not keep a record of your payment card details on our servers.

Please note that we will never ask for a customer to confirm any account or credit card details via email - If you receive an email claiming to be from easyjosecoffee.co.uk asking you to submit account or credit card details please do not respond.